Privacy

Last updated November 11, 2026

Family Hub Now (familyhubnow.com) is a private place for families to share a calendar, grocery lists, chores and more. This page says, in plain words, what we keep, why, and what you can do about it.

The short version

• Only the people in your family group can see your family's things.
• No ads, no selling or sharing your information for marketing, and no tracking or analytics.
• You can change or delete your information at any time, and ask us to delete everything.

What we keep

• What you put in: names, events and memos, grocery items, chores, piggy banks, and pictures you pick.
• Your login: your first name, a login name, and your password (stored only as a scrambled "hash", never as the password itself), and the email address you signed up with. Kids, and relatives a grown-up adds to their family, don't need an email.
• Your devices: a sign-in cookie, and, if you turn on notifications, the address your browser or the Android app gives us to send them to.
• Security records: internet addresses (IP addresses) are used briefly to stop people guessing passwords and codes. Our server logs are short and kept for troubleshooting.

How we use it

Only to run Family Hub Now: to show your family its calendar and lists, send the reminders and notifications you asked for, send sign-in and confirmation emails, keep accounts safe, and make backups so nothing is lost.

Who helps us

Your information is stored on our own server in the United States. A few services help deliver it, and only get what they need for that:

• Cloudflare carries the website's traffic and protects it from attacks.
• Mailgun sends our emails, like sign-up confirmations and sign-in links.
• Your phone's or browser's own notification service (Apple's or Google's, for example) delivers notifications. They're encrypted on our server first, so that service can't read them. Our Android app gets its notifications straight from us.

We don't share your information with anyone else, unless the law requires it.

Children

Kids' profiles are made and managed by a parent or other grown-up in their family. Kids can't sign up on their own. A kid can see their family's calendar, tick their chores and ask for events; a grown-up in their household can see, change or remove what's kept about the kid at any time, in the app or by writing to us. We don't use kids' information for anything but running the app for their family.

Your choices

• Change or delete events, lists, chores and memos in the app.
• Grown-ups can remove people from their household, and their household's notifications and phone calendar access can be turned off any time.
• To get a copy of your information, or to have your account or your family's information deleted, write to us at privacy@familyhubnow.com. We answer within 30 days.

How long we keep it

As long as your family uses Family Hub Now. Something you delete is gone from the app at once and from our backups within about 30 days.

Keeping it safe

Everything travels over an encrypted connection, passwords are stored as hashes, backups are encrypted, and each family group is kept apart from every other. No system is perfect, but we work hard to keep yours safe, and we'll tell you if something goes wrong that affects you. Found a security problem? Please tell us at security@familyhubnow.com.

Cookies

One cookie keeps you signed in. That's all: no advertising or tracking cookies, and no other companies' cookies.

Changes

If this page changes, the new version is posted here with its date. Big changes are announced in the app.

Questions

About your information or this page: privacy@familyhubnow.com. Need help using Family Hub Now: support@familyhubnow.com.